Delivery Policy

1. Digital Delivery

For the vast majority of purchases on Skillverge (Courses, Memberships, E-books):

• Instant Access: Upon successful payment, you will receive immediate access to your purchased content via your "My Learning" dashboard.
• Confirmation: An email confirmation containing your order details and access instructions will be sent to your registered email address securely.

2. Delivery Timelines

Digital Services: Instant (0-15 minutes). If you do not receive access within 15 minutes, please contact support.

Physical Deliveries (Merchandise/Certificates):

• Metro Cities: 3-5 business days.
• Non-Metro Cities: 5-7 business days.
• Remote Areas: 7-14 business days.

3. Delivery Issues

If you experience any issues with accessing your digital content or receiving your physical shipment, please contact us at skillverge@alenovatech.com or call +91 9916190863.